As you know, our industry and society continue to evolve. In fact, every year, we see technological advances in healthcare, senior living, and beyond. Wellzesta understands that many organizations are serving multiple generations / age cohorts with a varied interest in technology. Our goal is to meet all of your residents where they are, to help your organization be proactive rather than reactive, and to stay connected to your community in the best way possible. Wellzesta offers a variety of options for the super savvy user, to the middle-of-the-road user, to the novice. Our approach is tailored for your organization.

Wellzesta partners with communities to support your short and long term goals. Getting a strong ROI on technology and wellness is a high priority for us. In general, client-partners pay a one-time onboarding fee that includes platform set-up, data analytics, staff training, ambassador training, in-person resident training, and robust follow-up. Our client success team works with your organization throughout the entire process. Recurring fees include Software-as-a-Service, SaaS (per user / per month) for residents only. Pricing depends upon scale and platform choice.

Each community and organization is unique. Our team takes a tailored approach for each onboarding. Some general guidelines for onboarding for a single-site campus include: virtual coaching sessions with staff, virtual coaching sessions with resident ambassadors, and then, small group, on-site training sessions with residents. A typical site may take between eight to 12 weeks to implement.

Usually, there is a waitlist for onboarding clients, so thinking ahead and getting connected to the Wellzesta team early is a benefit.

Wellzesta truly partners with its clients. Our business development team provides a fluid transition to the Client Success team. During the first 60-90 days, your organization will have weekly or bi-weekly calls. Following onboarding and implementation, staff will have monthly then quarterly video calls to discuss progress, areas of opportunity, and any outstanding questions. Our team also collaborates with your sales and marketing team to support new sales with prospective residents. Your resident and staff populations will also have access to a live knowledge library, interactive support prompts, a ticket system, and email support. Our goal is to not only support the platform for your community, but also to support your organizations goals.

Coming from the senior living industry, we understand that some residents will be very excited about trying a new technology, others may be interested, and a few may be apprehensive. We get it. Our team consists of master's level coaches and trainers who are skilled at teaching and working with individuals. We have many success stories of how a resident did not want to try the platform, but after attending classes with our team, decided the platform is helpful and then uses it daily. Our engagement rates are the highest in the country.

The best way to begin is through a simple virtual call. In 30 minutes we can discuss your needs, interests, and goals. Following this call, a product demo is often a great way to move forward.  To schedule a call, simply click this calendar link.